Make the 24 hours count: a test plan
Most people spend their trial flicking around for ten minutes and deciding it "seems fine." Then the first freeze arrives a week later, during a playoff game. A little structure gets you a much more reliable answer.
| When | What to test | What good looks like |
|---|---|---|
| Right after setup | Find the ten channels you watch most | All ten there, in the right language and time zone |
| Early evening | Local news and a French channel if you watch French TV | Picture starts within two seconds, audio in sync |
| 8–10 p.m. | A live game for at least 30 minutes | No freezes, or one short blip at most |
| Late evening | Send support a question | A useful answer that night |
| Next morning | A 4K movie and a catch-up programme | 4K plays smoothly; catch-up works on supported channels |
| Before it ends | Try the other screens in the house | Same quality on the bedroom TV or tablet |
If something does go wrong
Don't just write it off: tell us. Buffering during a trial is often something we can diagnose in a couple of messages, like a Wi-Fi signal that's too weak in one room or an app buffer setting that needs changing. If the issue turns out to be on our end and it cut your test short, we'll reset the trial so you get a fair look. Our buffering guide covers the usual culprits.
Use the screen you'll really watch on
A trial on your phone tells you very little about the living-room TV. If the big screen is where hockey happens, set the trial up there, even if it takes five extra minutes.
Why we give trials away
Because it's the most honest sales pitch available. A web page, including this one, can say anything. A day of live TV on your own set can't be faked. People who've tested a service properly also tend to stay longer and need less help, which is good for both sides.
It's also why we never ask for a card. A trial that needs payment details is usually counting on you to forget to cancel. Ours ends by itself.
After the trial
If you liked what you saw, pick a plan on the subscription page. Your device is already set up, so switching from trial to paid usually just means adding your new login to the same app. Plans start at $19.99 for a month, or $6.67 a month on the yearly plan.
A sensible path for cautious buyers is trial first, then one month, then a longer plan once you've seen a full month of evenings and weekends. If you choose three months or longer straight away, you're covered by our seven-day guarantee against verified technical faults on our side.
If the trial didn't convince you, that's a useful result too. Our guide to IPTV providers in Canada covers the other options.